Verweigerte bzw. verspätete Auszahlung von Boni bzw. Guthaben an Kunden durch Energieanbieter

This procedure is a written question concerning reports of energy companies refusing or delaying the payout of bonuses and credits to their customers. It seeks to clarify why these payments are not being made and what measures are being taken to ensure consumers receive their entitled funds. This primarily affects energy consumers in Germany who are owed financial credits or bonuses from their utility providers.