Legal

Acceptable Use Policy

What is and is not permitted when using GovLens, our APIs, and embeddable widgets.

Effective date: 2026-05-10

This Acceptable Use Policy ("AUP") supplements the Terms of Service and applies to every user of GovLens. Violation may result in suspension or termination of your account, removal of content, blocking of API keys, and — in serious cases — legal action.

1. Lawful use

You must comply with all applicable EU, Member-State, and local laws when using GovLens. This includes laws on data protection, defamation, intellectual property, sanctions, consumer protection, electoral integrity, anti-discrimination, and incitement.

2. Prohibited content

You may not submit, publish, or transmit through the Service any material that:

  1. Is unlawful, defamatory, obscene, threatening, or harassing;
  2. Contains malware, ransomware, exploits, or other harmful code;
  3. Infringes intellectual-property rights of any third party;
  4. Reveals special-category personal data (Art. 9 GDPR) of identifiable private individuals without a clear legal basis;
  5. Identifies or attempts to identify pseudonymised or anonymised data subjects;
  6. Constitutes spam, phishing, or unsolicited commercial communications;
  7. Is intended to disrupt democratic processes through coordinated inauthentic behaviour, voter suppression, or large-scale disinformation;
  8. Targets minors or sexualises children in any way.

3. Prohibited conduct

You may not:

  1. Bypass technical controls — circumvent rate limits, authentication, IP blocking, CAPTCHAs, or any access-control mechanism;
  2. Scrape or mass-download — extract data outside the documented API and within applicable rate limits, or via automation designed to mimic human users;
  3. Train ML models on bulk data — use any meaningful subset of the GovLens dataset to train, fine-tune, or evaluate machine-learning models without a separate written licence (note that public-sector data has its own licence terms which may permit this independently of GovLens);
  4. Reverse-engineer the Service except to the extent such restriction is unenforceable under Estonian or applicable EU law;
  5. Probe, scan, or test the vulnerability of any GovLens system without a written authorisation, save under our responsible-disclosure programme (security@trelvio.eu);
  6. Forge or manipulate identifiers, headers, source IPs, or user-agents to disguise the origin of requests;
  7. Resell or redistribute Service data in bulk except as expressly permitted under your plan;
  8. Use the Service to compete with us or to assist a third party to do so;
  9. Use a single account by multiple individuals, share API keys, or transfer accounts without prior written agreement;
  10. Misrepresent your identity, your organisation, or your relationship with GovLens (including impersonating a journalist, MEP, or official).

4. Public figures

GovLens publishes information about Members of the European Parliament, registered lobbyists, and beneficiaries of EU funds drawn from official public registers. Users may discuss, criticise, and analyse the public role of these individuals. Users may not:

  • Use the Service to harass or threaten public figures or their families;
  • Publish private contact details (home addresses, personal telephone numbers, family member identities) of public figures via the Service;
  • Mass-message public figures using contact data exposed by the Service in a way that constitutes harassment under applicable law.

5. Rate limits and fair use

API rate limits and bandwidth allowances are described on our pricing pages and at the time of API key issuance. Sustained use that materially degrades Service performance for other users — even within nominal limits — may be throttled at our discretion. We will notify you before suspending an account for fair-use reasons except where immediate action is necessary to protect the Service.

6. Reporting abuse

Report abuse, impersonation, malware, or harassment to abuse@trelvio.eu. Report security vulnerabilities under our responsible-disclosure programme to security@trelvio.eu — please do not disclose vulnerabilities publicly until we have had a reasonable opportunity to remediate.

7. Enforcement

We may, with or without notice depending on severity:

  • Remove, hide, or annotate offending content;
  • Suspend or revoke API keys;
  • Restrict or terminate accounts;
  • Cooperate with law-enforcement requests in accordance with applicable law;
  • Pursue civil remedies, including injunctive relief and damages.

We aim to be proportionate and to give a meaningful opportunity to appeal except where immediate action is necessary.

8. Changes

We may update this AUP from time to time. Material changes will be notified by email and in-product banner at least 14 days before taking effect.

9. Contact

See also: Terms of Service · Privacy Policy