DE BENETTI ed altri: Norme per la tutela dei diritti dei consumatori e degli utenti. Istituzione dell'Ufficio del Garante e del Consiglio dei consumatori e degli utenti

This legislative act aims to strengthen the protection of consumer and user rights. It focuses on establishing a more robust legal framework to ensure that individuals are treated fairly and transparently when accessing goods and services. The procedure establishes a new Ombudsman's Office and a Consumer and User Council. These bodies will oversee market practices and provide a dedicated mechanism for citizens to report abuses and seek redress.