Suspendre l’obligation de paiement en cas d’interruption de fourniture de services de communications électroniques

This legislative proposal aims to protect consumers by allowing them to suspend payments for electronic communication services, such as internet or phone lines, when those services are interrupted. It ensures that users are not charged for services they cannot actually use. This would primarily affect telecommunications providers and their customers. If a service outage occurs, customers would have the legal right to stop payments until the service is restored.