Vastaus kirjalliseen kysymykseen Kelan puhelinpalvelujen maksullisuudesta

This procedure is a response to a written question regarding the charges for the Finnish Social Insurance Institution's (Kela) phone services. It addresses concerns about the cost of these services, particularly for low-income individuals. The response likely clarifies the policy on charging for Kela's phone lines, potentially discussing waiting times and the impact on vulnerable groups.