Kirjallinen kysymys Kelan puhelinpalvelun maksullisuudesta

This is a written parliamentary inquiry regarding the introduction of fees for telephone services provided by Kela (the Social Insurance Institution of Finland). The procedure seeks to clarify why these services are being charged and how this affects access to social security information. The charges primarily affect citizens seeking assistance via phone, with particular concern for low-income individuals who may face financial barriers when trying to access essential public services.