Kirjallinen kysymys Kansaneläkelaitoksen ruuhkasta perustoimeentulotukihakemusten käsittelyssä
This question asks about delays in processing basic social assistance applications by Kela, the Social Insurance Institution of Finland. It highlights concerns about the impact of these backlogs on citizens' fundamental rights and access to essential support. The question seeks information on the causes of the delays, Kela's customer service capacity, and any new instructions or measures being implemented to address the situation and improve processing times.