HE 188/2016 vp HaV 23.02.2017 Svenska Finlands folkting Asiantuntijalausunto

This procedure concerns a statement on public administration in Finland, focusing on the provision of integrated public services and customer service. It addresses the efficiency and accessibility of these services, particularly through digital channels. The statement examines aspects like equality, costs, service points, and advice services. It aims to ensure that citizens receive efficient and equitable access to public services, whether online or in person.