HE 188/2016 vp HaV 23.02.2017 palvelukehityspäällikkö Heli Hänninen, Mikkelin kaupunki Asiantuntijalausunto

This procedure concerns a statement on the development of public administration services in Finland, focusing on integrated service points and digital service provision. It aims to improve efficiency and accessibility for citizens. The statement addresses how changes in service points, offerings, and advice impact citizens and the costs associated with public services.