HE 188/2016 vp HaV 23.02.2017 Eläkeläisliittojen etujärjestö EETU ry Asiantuntijalausunto

This statement concerns the development of public administration services in Finland, focusing on digital service provision and customer service. It addresses how to ensure equal access and efficiency in public services. The procedure examines the costs, locations, and service offerings of public service points, as well as the management of registers and advisory services, aiming to improve user experience and administrative effectiveness.