Protection of rail passengers with single tickets

This procedure aims to ensure passengers have better protection when buying single tickets for train journeys. It seeks to harmonize rules across the EU, making it easier for passengers to understand their rights and seek redress if issues arise with their tickets or journeys.

It affects all rail passengers in the EU, particularly those using single tickets for national or international travel. The goal is to improve the passenger experience and foster greater trust in rail travel by clarifying rights and obligations.