Passenger rights in the context of multimodal journeys

This procedure aims to establish clear rules and protections for passengers who use multiple modes of transport—such as combining a train, bus, and plane—during a single trip. It seeks to ensure that travelers have consistent rights and a simplified way to claim compensation when disruptions occur across different transport services.

The rules will primarily affect transport operators and passengers. Travelers will benefit from better legal certainty and easier recourse when journeys are delayed or cancelled, regardless of the transport provider.