Misleading 'Directory companies' (e.g. 'European City Guides')

This procedure aims to protect consumers and businesses from misleading practices by companies offering directory services. It addresses issues where companies charge for entries or services that were not clearly agreed upon, often using deceptive tactics.

The measures will affect consumers and small businesses who may be targeted by these misleading invoices and contracts. It seeks to ensure transparency and prevent unfair commercial practices in the directory services market.