A single digital gateway to provide information, procedures, assistance and problem solving services

This procedure aims to create a one-stop online shop for citizens and businesses seeking information and services from EU and national administrations. It will simplify access to essential resources, making it easier to navigate administrative processes across the EU.

The gateway will affect anyone interacting with public services online, offering streamlined access to information, procedures, and assistance. It seeks to improve the user experience and efficiency of digital public services.