Recent meetings
No recorded meetings with EU commissioners.
Mission & Goals
indigo.ai is an Italian company headquartered in Milan, founded in 2016, that develops a proprietary enterprise-grade platform for conversational and agentic AI. Our mission is to enable large organisations - particularly in banking, insurance, energy, telecommunications and the public sector - to adopt generative AI in a governed, secure and compliant way. Our platform allows enterprises to design, deploy and monitor AI agents that automate customer interactions and internal processes while retaining full control over data, output quality and accountability. Several of our deployments fall within high-risk use cases under Annex III of the AI Act (essential private services, employment-related processes, etc.), giving us direct operational experience with conformity requirements, risk management, human oversight and post-market monitoring. As a European SME, we contribute the perspective of providers building applied, governed AI for regulated markets.
EU Legislative Interests
The activities of indigo.ai are primarily concerned with the following EU legislative files: 1) Artificial Intelligence Act (Regulation (EU) 2024/1689): core regulatory reference. indigo.ai develops and deploys AI systems falling within the scope of the Regulation, including high-risk use cases under Annex III (essential private services such as banking and insurance, employment-related processes, access to public services). The company is directly engaged with obligations on providers and deployers, conformity assessment, risk management, human oversight, technical documentation, post-market monitoring and transparency requirements. indigo.ai has applied to the Advisory Forum established under Article 67 of the AI Act. 2) General Data Protection Regulation (Regulation (EU) 2016/679 - GDPR): applicable to personal data processing within AI systems, including automated decision-making safeguards under Article 22. 3) NIS2 Directive (Directive (EU) 2022/2555) and DORA (Regulation (EU) 2022/2554): cybersecurity and digital operational resilience obligations applicable to AI services deployed in essential sectors and financial entities served by the company. 4) Data Act (Regulation (EU) 2023/2854) and Data Governance Act (Regulation (EU) 2022/868): relevant for data access, sharing and reuse in AI development and deployment. 5) EU harmonised standards supporting the AI Act: in particular the work of CEN-CENELEC JTC 21 on risk management, data governance, transparency and conformity assessment for AI systems.
Interests Represented
Promotes their own interests or the collective interests of their members