CONSUMERS' ASSOCIATION THE QUALITY OF LIFE
Budget
€261,753
EP Access
0
accredited persons
Staff
10
5.75 FTE
EU Grants
€236,233
Mission & Goals
EKPIZO – Consumers’ Association The Quality of Life established in 1988, protects consumer rights and improves their quality of life; it is a nongovernmental, nonprofit and accredited association, administered by a 7 members Board, has over 23,738 members, 10 employees and 16 volunteers (2025 data). It is the first consumer association authorized for Representative Actions Our financial sources, strictly defined by law, are only allowed from members’ fees, collective actions, subsidies/grants from national, EU and other international Public Institutions and Foundations. EKPIZO’ s multi annual work has led to jurisdiction’s creation and legal reforms; due to its court and out of court actions EKPIZO members got back 22 million euro illegally withheld by companies EKPIZO has carried out over 110 mainly EU and some national projects
EU Legislative Interests
EKPIZO works on the following prioritized issues: * Banking and Insurance services * Over-indebtedness * Consumer Rights & Enforcement; - Passenger rights - Collective redress - Unfair commercial practices and contract terms - Enforcement and competition law * Digital Rights; - Privacy and personal data protection - Telecoms - Artificial Intelligence - e-commerce * Energy - Energy consumer rights - Energy markets * Food - Food information - Food safety - Food sustainability - Health and nutrition claims * Health - Pharmaceuticals - Access to Medicines * Safety - Chemicals - Product safety * Trade/Agreements * Circular economy * Sustainability * Digital Product Passport * Single Market
Communication Activities
In general, EKPIZO: - as member of BEUC- ANEC participates mostly indirectly on the above mentioned activities, through internal consultations for the final position development. Also it sends directly letters to the EU institutions when necessary - responds to national official requests for comments/opinion on EU legislation-other matters - promotes the common positions of ANEC and BEUC at national level - responds to requests of external companies assigned to review-evaluate EU legislation During 2025, EKPIZO participated in: - Online survey of beneficiaries and unsuccessful applicants – Contribution ID: 18d1334c-1c98-4bfc-a811-1cd9513bf628 - SecureFood WASTE SEC Questionnaire on Drivers, Interventions, and Food System Resilience' 1 Contribution ID: c79090b6-7e7b-4aed-ae63-eb6af6310ad1 - Consultation for the evaluation of the Cosmetic Products Regulation Contribution _ca238ea7-3c7e-089c-9251-50e31de088cd_17_12_2025_EN -Consualtation on Consumer Agenda 2030 - ECA survey on special report “Value Added Tax fraud on imports” - EU Civil Society Strategy Contribution ID: 9db89b94-8895-4da2-b437-5ac99598be10 - Consultation on EU mergers guidelines - Rountable Discussion: “How are consumers protected?” organized by MEP D. Tsiodras MEP 10-10-2025 - Citizen Energy Advisory Hub: Interview of EKPIZO by Milieu Consulting SRL on behalf of n DG ENERG - National lobbying regarding: • the EU budget negotiations • a proposal for a campaign to promote the European Eco-Label • establishment of the Committee for AI standardization • passengers rights • hand luggages • META case
Interests Represented
Does not represent commercial interests
Member Of
EKPIZO is member of: - BEUC ( The European Consumer Organization), https://www.beuc.eu/ - ANEC (European Organization for the consumers representation to Standardization), https://www.anec.eu/ - Consumers International, https://www.consumersinternational.org/members - Transatlantic Consumer Dialogue,https://tacd.org/about-tacd/member-list/
Additional Information
Members of EKPIZO Board are not allowed to receive any remuneration for their services offered to EKPIZO, apart from transportation or public relations expenses Therefore, they are supervising EU projects on behalf of the Board, without any payment apart from T&S expenses or other obligatory activities in the frame of the EU projects, such as domestic transportation
Commissioner Meetings
No recorded meetings with EU commissioners.